Kamik Women's Olivia Rain Boot

CUSTOMER REVIEW



I purchased these boots a year ago in Charcoal. Its a plain boot but very comfortable. I can wear them all day, no problem. For me its a close fitting boot. I have a 14.75 inch calf and its not tight but I can't wear them with regular jeans tucked in. Skinny jeans or leggings only. Its much closer fitting than any other type of boot I have and it took a bit getting used to.



I get a lot of compliments on them even though they are so plain. Because they are a slim fit I think they are very flattering to the leg and that is why people comment on them.



The buckle had always been a problem for me. It kept loosening up and not coming undone but being loose enough to flop around. Then, just a week ago, it completely popped off. I thought I could fix it but with the hubub of the holidays I didn't get around to trying to fix it until just before Christmas. I could not repair it and was pretty dismayed. My husband suggested I see if there was a warranty and I went to the Kamik site to see and was shocked to see there WAS a warranty and dismayed to hear that it was 1-year and I had missed the cutoff by days.



Undeterred I sent them an email explaining how it had actually broken the week before and I thought I could fix it so I had put off contacting them and was there any chance I could be covered under the warranty and if not, did they have any suggestions for me on how to reattach it? This was sent on a Monday evening. 20 minutes later a woman responded and asked me for the style/color/size and my address. By the next day my new boots were on their way. I was extremely impressed with the very fast response (2 days before Christmas!) and their willingness to help even though I was technically outside the warranty period. Wonderful wonderful service. I will be buying more of their boots for myself and my family.